Private and Secure

Privacy Policy

Privacy Policy PDF


Your security is important to TriCentury Bank. Please use this section to inform yourself about how to keep your identity and your information safe.

What is Identity Theft?

This occurs when someone steals personal information and uses it to establish credit, open accounts, borrow money, charge items or even commit crimes.

How can you Protect Yourself?

While nothing is foolproof, here are some tips to help you avoid this growing threat: Check your account activity frequently to make sure you recognize each transaction.

  • Avoid choosing PIN’s that reflect something personal about you.
  • Shred documents and receipts containing any personal information prior to placing in the trash.
  • Never provide your information including social security #, ATM card or debit card PIN’s or account numbers to any unsolicited caller or email request.
  • Practice viewing your bank account information and statements online and alert your financial institution if anything appears suspicious. This is the quickest way to stay aware of account activity.
  • When making online purchases, make sure the site is secure. Secure sites begin with “https”.

What are Some Signs of Fraud?

Here are some common ways you may find you have become a victim of fraud:

  • You are denied credit for no apparent reason.
  • You receive credit cards without applying for them.
  • You see unknown transactions on your account.
  • Bills or statements that you typically still receive by US postal service stop arriving. This may mean an identity thief has changed your billing address.
  • You receive a credit denial notice, but you did not apply for any new credit.
  • You receive calls or letters from collection agencies or debt collectors about merchandise that you did not buy.

If you have become a Victim, you will want to take the following actions immediately:

  • File a police report.
  • Contact your bank and anyone else with whom you have a financial relationship.
  • Notify credit bureau fraud units (see links below). And place a fraud alert statement on all credit reports.
  • Request bi-monthly copies of your credit report (free to fraud victims) until all issues resolved.
  • Check the post office for unauthorized change of address requests.
  • Establish code words or passwords for telephone inquiries on your financial accounts.
  • Keep copies of all correspondence pertaining to this fraud.

Who to Contact?

To report fraud: Call 800-525-6285 or write PO Box 740250, Atlanta, GA 30374-0241

To order credit report: Call 800-685-1111 or write PO Box 740241, Atlanta, GA 30374-0241

To report fraud: Call 888-397-3742 or write PO Box 1017, Allen, TX 75013

To order credit report: Call 888-397-3742 or write PO Box 2104, Allen, TX 75013

To report fraud: Call 800-680-7289 or write PO Box 6790, Fullerton, CA 92634; Attn: Fraud Victim Assistance

To order credit report: Call 800-916-8800 or write PO Box 1000, Chester, PA 19022

Social Security Administration: To report fraud: Call 800-269-0271